Customer Relations Representative - State Farm Agent Team Member
Full Time • Sidney, MT
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
We’ve been in business for 10 years and we’re just getting started. A decade of experience means we know what we’re doing, but we’re still hungry for new ideas (and maybe more snacks).
Perks & Benefits (a.k.a. Reasons You’ll Love Working Here):
💰 SIMPLE Retirement Plan – We help you save for the future, because one day you might want to work a little less.
🕒 Flexible Work Schedule – Early bird? Night owl? Occasional mid-day nap enthusiast? We’ve got you.
🎉 Paid Holidays – Take the day off and celebrate like it’s 1999 (or at least like you don’t have emails waiting).
🍫 Free Snacks, Soda Pop & Candy – Your inner child (and your snack drawer) will thank you.
ROLE DESCRIPTION:
We’ve been in business for 10 years and we’re just getting started. A decade of experience means we know what we’re doing, but we’re still hungry for new ideas (and maybe more snacks).
Perks & Benefits (a.k.a. Reasons You’ll Love Working Here):
💰 SIMPLE Retirement Plan – We help you save for the future, because one day you might want to work a little less.
🕒 Flexible Work Schedule – Early bird? Night owl? Occasional mid-day nap enthusiast? We’ve got you.
🎉 Paid Holidays – Take the day off and celebrate like it’s 1999 (or at least like you don’t have emails waiting).
🍫 Free Snacks, Soda Pop & Candy – Your inner child (and your snack drawer) will thank you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Michele Herres - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $52,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sidney, MT and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none